Terms and conditions
Unauthorised access
It is unlawful to try and gain unauthorised access to the site, its servers, or any computer or database connected to the Site. This is a user friendly and a very accommodating website, you should therefore avoid attacking the Site via a denial-of-service attack or a distributed denial-of-service attack. If you do this, we will be forced to report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, we will be forced to close your account (we really do not want this happening and plead with all users to be considerate of others).
Whilst we do all we can to ensure users are well protected and do not suffer any loss or harm, we will not be held liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it. We advise all users to adequately protect their computers by using up-to-date anti-virus.
AGE RESTRICTION
Our Services/Process
Fees and Payments
Setting up an Account
- Create an account/signup by filling out all the details required during the signup process;
- Our system shall verify if the submission is valid and once verified, an email shall be sent to the email provided during your signup;
- Once an account has been created on our website, sellers can list their products and buyers make purchases accordingly;
- Once a products or service has been listed by a seller or a purchase made by a buyer, seller and buyer shall receive confirmation emails respectively.
- all information you submit is accurate and truthful;
- you have permission to submit Payment Information where permission may be required; and
- you will keep this information accurate and up to date.
Sellers obligations
- Ensure your product/service description are not misleading, ambiguous or vague.
- Ensure all products/services are provided with reasonable skill and care;
- You hereby warrant that you have the necessary skill, qualification and expertise to provide the products/services advertised on our website. If at any point we discover you do not have the necessary skill or expertise to provide the products or we later discover products/services provided are sub-standard, we shall immediately terminate your account, end all pending orders, and refund all pending payments to buyers;
- All products/services must be delivered as at when due following our shipping policy. Failure to adhere to the shipping policy herein this agreement shall result to an immediate refund to the buyer;
- You shall abide by the terms set out on this website;
- Sellers shall be responsible for all expenses relating to the packaging and posting of products.
Refund and Cancellation Policy
Packaging, Postage and Shipping Policy
Sellers are responsible for packaging and posting/shipping the orders to buyers. The seller therefore warrants that they shall post the order at the due time with evidence of postage submitted to the buyer. Loacali’s standard delivery time is the same day delivery within 6-10 hours of the order being placed. We understand some orders might fall outside the scope of our standard delivery time, buyers and sellers are therefore permitted to fix and agree a time of delivery.
Buyer understands that there might be unexpected and unavoidable delays in delivering the order such as strikes, flood, fire, acts of God and delays caused by the delivery company. The buyer promises to hold the seller and localoi harmless for any such delay. In the event of a delay caused by a delivery company, a few more days shall be permitted for the delivery of the order. If the order is lost in transit, a claim shall only be made against the shipping/delivery company. The buyer and seller shall agree on how the matter shall be rectified, either a refund is issued to the buyer or the seller attempts to redeliver the order, or any other arrangements made between the buyer and seller.
Fraudulent Transactions
As stated previously, we are a real user-friendly website with the hopes of creating a positive experience for all uses. We therefore are against providing fraudulent or sub-standard products/services under this website. In the event that a fraudulent product has been sold by you, we will assist the bank and police authorities with any investigations including providing them with all the details used to register associated profiles, card authentication and any communications through or related to the Site.
In the event of any claim that your payment card has been used without your permission or any other fraudulent use of payment cards (we are so sorry if the happens), we will assist the bank and police authorities with any investigations including providing them with all the details used to register associated profiles, card authentication and any communications through or related to the Site. Falsely making any such fraudulent claims can result in your profile terminated. Denying a purchase that you have made is illegal and may result in legal action towards you, which can lead to prosecution, fines and impairment of your credit rating.
Intellectual Property
Subject to other terms in these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software are the property of localoi and our affiliates or other relevant third parties. By continuing to use the Website, you acknowledge that such material is protected by applicable laws of the United States of America, International Intellectual Property and other laws. You may not reproduce, copy, distribute, store or in any other fashion re-use material from the website unless otherwise indicated on the Website or unless given express written permission to do so by us.
It is expressly agreed that sellers are acting as an independent contractor and not as an employee of localoi. The agreement between sellers and localoi does not create a partnership or joint venture or a franchise and is exclusively a contract for service.
Links to Other Websites
Use of the website
- It is advised that submissions are made using the English language;
- The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
- You must be polite to other users and you shall not use any swear word or make any racist, sexist, threating words towards our them;
- You must not display, publish, copy, print, post, modify or otherwise use the Site and the information contained therein for the benefit of any third party or web site without our prior written consent;
- You must not use our site or services available on it for illegal activities;
- Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited;
- localoi does not allow any exchange of adult oriented or pornographic materials and products/services;
- Sellers confirm that whatever information receive from buyers, which is not in the public domain, shall not be used for any purpose whatsoever other than for the delivery of the products/service to the buyer;
- You may not create a false identity on the website or misrepresent your identity, create a profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your description, email, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. We reserve the right to require sellers to go through a verification process in order to use the Site (whether by using ID, phone, camera, etc.)
Termination and Cancellation
Whilst we want you with us forever! We may be required to terminate your account in some situations. For example, we may terminate your Account If we observe you have breached any terms of this agreement. You will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons. If we terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.
localoi reserves the right to cancel orders or payments without stating reasons, for any reason prior to processing payment or commencing Services provision.
Services and Availability
Sellers should please ensure they provide really good product descriptions and these descriptions match the product/service sold on the website. Sellers shall be held personally responsible for mistakes due to their negligence regarding misinterpretation of product/service description. All products are subject to availability and we do not guarantee that such product or seller will always be available on the website.
Whilst every effort has been made to ensure that all descriptions of the products available on our site correspond to the actual product, we are not responsible for any variations from these descriptions. Sellers reserve the right to change, alter or remove any products and any special offers from time to time and as necessary.
License
Our responsibilities/Warranties
Your safety when using our site is paramount to us. Hence, all reasonable skill and care shall be taken to ensure your safety when using our website. Please kindly note that whilst your security is paramount to us, remember that no method of transmission over the Internet, or method of payment is 100% secure. While we strive to use commercially acceptable means to protect your transactions on our website, it is very difficult to guarantee its absolute security. We will do our best to maintain the operation of the Site for the Service, however, we may need to temporarily suspend the Service for operational reasons (e.g. for repairs, planned maintenance or upgrades). We promise to restore the Service as soon as reasonably possible after any suspension.
If we cannot do what we have promised in these Terms because of something beyond our reasonable control (including, without limitation, disputes involving our employees, affiliates, partners), please bear with us during these times. You agree that you will not hold us liable for any loss during these times.
Your Warranties
Disclaimers
- We try to eradicate any errors from our website and ensure the absolute safety of our users. Nonetheless, you agree and understand that it is impossible to deal with all issues (technology eh!). This site is made available to you on an "as is", "with all faults" and "as available" basis. You understand that we are incapable of monitoring, controlling, or vetting every user content. As such, please be careful when using this website, contact us if you suspect any foul play by any user. Localoi make no claims or promises about the quality, accuracy, or reliability of the site, its safety or security, or the site content. Accordingly, localoi are not liable to you for any loss or damage that might arise, for example, from the site's inoperability, unavailability or security vulnerabilities or from your reliance on the quality, accuracy, or reliability on the stories of other users, and any purchases or sales made.
- localoi make no claims or promises with respect to any third party. We are not liable to you for any loss or damage that might arise from their actions or omissions, including, for example, products/services sold by sellers on this website, misuse of your content, identity or personal information by third parties, or if you have a negative experience with a buyer or seller. Your use of products or services offered by third parties and sellers through the site is at your own discretion and risk.
- localoi expressly disclaim all warranties, whether express or implied, including warranties as to the truthfulness of any content or reviews made by other users of the site.
- Your sole and exclusive right and remedy in case of dissatisfaction with the site, related services, or any other grievance shall be your termination and discontinuation of access to or use of the site.
- localoi disclaim liability for any (i) indirect, special, incidental, punitive, exemplary, reliance, or consequential damages, (ii) loss of profits, (iii) reputational harm, or (iv) loss of information or data.
Modification of Service and these Terms and Conditions
Limitation of Liability
To the maximum extent permitted by law, localoi accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk. We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
If we fail to comply with these terms and/or any of our services as promised to you, we are responsible for any reasonable loss or damage you suffer that is a foreseeable result of us breaking this agreement or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable.
Unless it is caused by us and is reasonably foreseeable, we will generally not be liable for:- any incorrect or inaccurate information on the Site and all interruptions to or delays in updating the Service;
- the infringement by any person of any Intellectual Property Rights of any third party caused by their use of the Site;
- any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading the Site, or from transmissions via emails or attachments received from localoi or its licensees;
- any incorrect, incomplete, sub-standard Products/services provided by the sellers on our website.
No Waiver
Any default, delay or omission of any of the provisions of this agreement by either Party will not be construed as a waiver of any subsequent breach of the same or other provisions. We are entitled to still pursue any omitted or failed payment by sellers at any time.
Sellers are personally entitled to pursue any failed or omitted payment by a buyer. We are happy to assist sellers if this arises.
Severability
Resolving disputes
Any dispute arising from this agreement shall be resolved through mediation. If the dispute cannot be resolved through mediation, then the dispute will be resolved through binding arbitration conducted by an expert arbitrator from the American Arbitration Association (AAA) or as agreed upon by the parties.
We encourage buyers and sellers to try and settle conflicts amongst themselves. If for any reason this fails, please feel free to contact us on the email provided on our website. We shall act as an independent party and resolve the matter amicably using our best judgement and discretion. Both buyer and seller agree that any such decision shall be final and bind both buyer and seller accordingly.