Terms and Conditions

Terms and conditions

This agreement applies to and between you and Localoi. Your agreement to comply with and be bound by these Terms and Conditions (hereinafter, also referred to this “agreement”) is deemed to occur upon your first use of the Website. We like to ensure you are comfortable when using our website but If for any reason you do not agree to be bound by these Terms and Conditions, we regret but you have to stop using the Website immediately. Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using this website and any mobile application operated by localoi ("us", "we", or "our").
In this agreement “you” and “your” refer to users and Prospective users, of our Services, “we”, “company”, “us” and “our” refer to localoi and “Service” refers to the services provided by us. Party”, “Parties”, or “Us”, refers to both the users and ourselves, or either users or ourselves. Users shall mean both buyers and sellers using our website. Any use of the terminologies or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
Any and all use of our services is subject to this agreement, which may be updated by us from time to time without prior notice to you. Any change of terms shall be binding and effective upon posting of the revised agreement on our website. In addition to this agreement, specific services or information contained within this website may be subject to additional posted terms or guidelines applicable to such services. All such terms or guidelines are hereby incorporated by reference into this agreement.
By using our Website (the “Site”) or any of our services (“Services”), you agree to follow and be bound by these Terms of Services (the “Terms of Services”) and agree to comply with all applicable laws and regulations.

Unauthorised access

It is unlawful to try and gain unauthorised access to the site, its servers, or any computer or database connected to the Site. This is a user friendly and a very accommodating website, you should therefore avoid attacking the Site via a denial-of-service attack or a distributed denial-of-service attack. If you do this, we will be forced to report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, we will be forced to close your account (we really do not want this happening and plead with all users to be considerate of others).

Whilst we do all we can to ensure users are well protected and do not suffer any loss or harm, we will not be held liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it. We advise all users to adequately protect their computers by using up-to-date anti-virus.


This Site is offered and available to users who are 16 years of age or older. Minors under 16 and at least 13 can also use the website under the supervision and consent of their parents or legal guardian. If you are under the specified ages, you may not use this Site or our services. By using this Site, you represent and warrant that you are of the required ages to and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you should not access or use the Site.

Our Services/Process

Localoi is an online convenient store connecting buyers with sellers within their locality. The website provides an avenue for local sellers to advertise and sell their products such fresh grown food, handmade necklaces, bags, and so many other products/services. Buyers within a 30 miles radius can purchase from the closest seller providing the service or products they require. The essence is to encourage buyers to purchase from local sellers rather than looking elsewhere. Why not try localoi today and support your local sellers.

Fees and Payments

In consideration for the goods sold and services provided by a local seller, the payment method provided by a buyer when setting up their account shall be charged depending on the amount placed on the products by the local seller at the time of purchase. All payments on this website shall be made and received through our secure online payment system, Stripe.
Sellers have the liberty to set the prices for their products or services. To advertise their products on our website, sellers MUST pay a transition fee of 7% on each product sold and a 2.9% plus 30 cents stripe transaction fee. There may be additional fees or charges for listing multiple products and for sellers using the premium package or as a store front.
Sellers are only able to make withdrawals from their localoi account into their personal bank account or other methods of receiving payment provided while setting up their account once the total amount on the account is $50 or more.

Setting up an Account

To use our website/services, all users are required to sign up or set up an account with us which will contain certain personal details and Payment Information. Both buyers and sellers MUST have an account to use our services.
kindly follow the following steps:
  • Create an account/signup by filling out all the details required during the signup process;
  • Our system shall verify if the submission is valid and once verified, an email shall be sent to the email provided during your signup;
  • Once an account has been created on our website, sellers can list their products and buyers make purchases accordingly;
  • Once a products or service has been listed by a seller or a purchase made by a buyer, seller and buyer shall receive confirmation emails respectively.
In creating your account and continuing to use this Website, you represent and warrant that:
  • all information you submit is accurate and truthful;
  • you have permission to submit Payment Information where permission may be required; and
  • you will keep this information accurate and up to date.
It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser. If you have reason to believe that your Account details have been obtained by another without consent, you should contact localoi immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. We hate if this should happen to you and are always here to help.

Sellers obligations

As a Seller offering services under this website, you are required to abide by the following rules;
  1. Ensure your product/service description are not misleading, ambiguous or vague.
  2. Ensure all products/services are provided with reasonable skill and care;
  3. You hereby warrant that you have the necessary skill, qualification and expertise to provide the products/services advertised on our website. If at any point we discover you do not have the necessary skill or expertise to provide the products or we later discover products/services provided are sub-standard, we shall immediately terminate your account, end all pending orders, and refund all pending payments to buyers;
  4. All products/services must be delivered as at when due following our shipping policy. Failure to adhere to the shipping policy herein this agreement shall result to an immediate refund to the buyer;
  5. You shall abide by the terms set out on this website;
  6. Sellers shall be responsible for all expenses relating to the packaging and posting of products.

Refund and Cancellation Policy

All perishable items sold on this website are non-refundable after purchase. Non-perishable items or products are refundable if returned within seven (7) of purchase. If a buyer is not entirely satisfied with the service or product provided by a seller, the buyer can contact us via the contact information provided on the website stating the issues with the products and why they require a refund. We shall investigate the matter accordingly and try to rectify the issue. Once we are notified of any dissatisfaction and a reason for cancelling or requesting a refund, we shall at our sole discretion decide whether the order should be cancelled, and a refund given. Sellers agree to refund any money already paid for the returned items. Refunds shall only cover the cost of the returned item and shall not include any postage fees paid by the buyer. Buyer shall also be responsible for the cost of returning the item back to the seller.

Packaging, Postage and Shipping Policy

Sellers are responsible for packaging and posting/shipping the orders to buyers. The seller therefore warrants that they shall post the order at the due time with evidence of postage submitted to the buyer. Loacali’s standard delivery time is the same day delivery within 6-10 hours of the order being placed. We understand some orders might fall outside the scope of our standard delivery time, buyers and sellers are therefore permitted to fix and agree a time of delivery.

Buyer understands that there might be unexpected and unavoidable delays in delivering the order such as strikes, flood, fire, acts of God and delays caused by the delivery company. The buyer promises to hold the seller and localoi harmless for any such delay. In the event of a delay caused by a delivery company, a few more days shall be permitted for the delivery of the order. If the order is lost in transit, a claim shall only be made against the shipping/delivery company. The buyer and seller shall agree on how the matter shall be rectified, either a refund is issued to the buyer or the seller attempts to redeliver the order, or any other arrangements made between the buyer and seller.

Fraudulent Transactions

As stated previously, we are a real user-friendly website with the hopes of creating a positive experience for all uses. We therefore are against providing fraudulent or sub-standard products/services under this website. In the event that a fraudulent product has been sold by you, we will assist the bank and police authorities with any investigations including providing them with all the details used to register associated profiles, card authentication and any communications through or related to the Site.

In the event of any claim that your payment card has been used without your permission or any other fraudulent use of payment cards (we are so sorry if the happens), we will assist the bank and police authorities with any investigations including providing them with all the details used to register associated profiles, card authentication and any communications through or related to the Site. Falsely making any such fraudulent claims can result in your profile terminated. Denying a purchase that you have made is illegal and may result in legal action towards you, which can lead to prosecution, fines and impairment of your credit rating.

Intellectual Property

Subject to other terms in these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software are the property of localoi and our affiliates or other relevant third parties. By continuing to use the Website, you acknowledge that such material is protected by applicable laws of the United States of America, International Intellectual Property and other laws. You may not reproduce, copy, distribute, store or in any other fashion re-use material from the website unless otherwise indicated on the Website or unless given express written permission to do so by us.

It is expressly agreed that sellers are acting as an independent contractor and not as an employee of localoi. The agreement between sellers and localoi does not create a partnership or joint venture or a franchise and is exclusively a contract for service.

Links to Other Websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of localoi or that of our affiliates. We beg our users to be really careful when visiting these websites. If you are in doubt of any website or ensure of its validity, you can always contact us for clarification. We assume no responsibility for the content of such websites and will be held harmless of any liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Use of the website

When using the website and our service, users shall act in accordance with the following rules:
  • It is advised that submissions are made using the English language;
  • The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
  • You must be polite to other users and you shall not use any swear word or make any racist, sexist, threating words towards our them;
  • You must not display, publish, copy, print, post, modify or otherwise use the Site and the information contained therein for the benefit of any third party or web site without our prior written consent;
  • You must not use our site or services available on it for illegal activities;
  • Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited;
  • localoi does not allow any exchange of adult oriented or pornographic materials and products/services;
  • Sellers confirm that whatever information receive from buyers, which is not in the public domain, shall not be used for any purpose whatsoever other than for the delivery of the products/service to the buyer;
  • You may not create a false identity on the website or misrepresent your identity, create a profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your description, email, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. We reserve the right to require sellers to go through a verification process in order to use the Site (whether by using ID, phone, camera, etc.)

Termination and Cancellation

Whilst we want you with us forever! We may be required to terminate your account in some situations. For example, we may terminate your Account If we observe you have breached any terms of this agreement. You will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons. If we terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.

localoi reserves the right to cancel orders or payments without stating reasons, for any reason prior to processing payment or commencing Services provision.

Services and Availability

Sellers should please ensure they provide really good product descriptions and these descriptions match the product/service sold on the website. Sellers shall be held personally responsible for mistakes due to their negligence regarding misinterpretation of product/service description. All products are subject to availability and we do not guarantee that such product or seller will always be available on the website.

Whilst every effort has been made to ensure that all descriptions of the products available on our site correspond to the actual product, we are not responsible for any variations from these descriptions. Sellers reserve the right to change, alter or remove any products and any special offers from time to time and as necessary.


As a seller on this website, you hereby grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute pictures of your products on or website and social media platforms for the sole purpose of marketing/advertising our services. This license can be withdrawn by you at any time by contacting us through the contact details on our website.

Our responsibilities/Warranties

Your safety when using our site is paramount to us. Hence, all reasonable skill and care shall be taken to ensure your safety when using our website. Please kindly note that whilst your security is paramount to us, remember that no method of transmission over the Internet, or method of payment is 100% secure. While we strive to use commercially acceptable means to protect your transactions on our website, it is very difficult to guarantee its absolute security. We will do our best to maintain the operation of the Site for the Service, however, we may need to temporarily suspend the Service for operational reasons (e.g. for repairs, planned maintenance or upgrades). We promise to restore the Service as soon as reasonably possible after any suspension.

If we cannot do what we have promised in these Terms because of something beyond our reasonable control (including, without limitation, disputes involving our employees, affiliates, partners), please bear with us during these times. You agree that you will not hold us liable for any loss during these times.

Your Warranties

You hereby warrant that all activities under your account shall be performed by you and shall not be assigned to any third-party. Sellers warrant that they have all required skill and expertise to provide the products/services advertised on the website. Any non-performance due to the lack of expertise or inability to provide the product shall be the responsibility of the seller.


  • We try to eradicate any errors from our website and ensure the absolute safety of our users. Nonetheless, you agree and understand that it is impossible to deal with all issues (technology eh!). This site is made available to you on an "as is", "with all faults" and "as available" basis. You understand that we are incapable of monitoring, controlling, or vetting every user content. As such, please be careful when using this website, contact us if you suspect any foul play by any user. Localoi make no claims or promises about the quality, accuracy, or reliability of the site, its safety or security, or the site content. Accordingly, localoi are not liable to you for any loss or damage that might arise, for example, from the site's inoperability, unavailability or security vulnerabilities or from your reliance on the quality, accuracy, or reliability on the stories of other users, and any purchases or sales made.
  • localoi make no claims or promises with respect to any third party. We are not liable to you for any loss or damage that might arise from their actions or omissions, including, for example, products/services sold by sellers on this website, misuse of your content, identity or personal information by third parties, or if you have a negative experience with a buyer or seller. Your use of products or services offered by third parties and sellers through the site is at your own discretion and risk.
  • localoi expressly disclaim all warranties, whether express or implied, including warranties as to the truthfulness of any content or reviews made by other users of the site.
  • Your sole and exclusive right and remedy in case of dissatisfaction with the site, related services, or any other grievance shall be your termination and discontinuation of access to or use of the site.
  • localoi disclaim liability for any (i) indirect, special, incidental, punitive, exemplary, reliance, or consequential damages, (ii) loss of profits, (iii) reputational harm, or (iv) loss of information or data.
We do not make any warranty or representation that the website will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of the Service/Website. Whilst we do our best to ensure that the Website is secure and free of errors, viruses and other malware, all users are advised to take responsibility for their own security, that of their personal details and their computers.

Modification of Service and these Terms and Conditions

Localoi reserves the right to change the Website, its Content or these Terms and Conditions at any time. We shall endeavour to notify you of any such changes (we don’t want any surprises now, do we!). Once you have read through the new terms and happy to continue using our website/service, please feel free to use the website as normal. If we are required by law to make any changes to Terms and Conditions, these changes will apply automatically to any transaction currently pending in addition to any transaction placed by you in the future.

Limitation of Liability

To the maximum extent permitted by law, localoi accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk. We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

If we fail to comply with these terms and/or any of our services as promised to you, we are responsible for any reasonable loss or damage you suffer that is a foreseeable result of us breaking this agreement or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable.

Unless it is caused by us and is reasonably foreseeable, we will generally not be liable for:
  • any incorrect or inaccurate information on the Site and all interruptions to or delays in updating the Service;
  • the infringement by any person of any Intellectual Property Rights of any third party caused by their use of the Site;
  • any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading the Site, or from transmissions via emails or attachments received from localoi or its licensees;
  • any incorrect, incomplete, sub-standard Products/services provided by the sellers on our website.

No Waiver

Any default, delay or omission of any of the provisions of this agreement by either Party will not be construed as a waiver of any subsequent breach of the same or other provisions. We are entitled to still pursue any omitted or failed payment by sellers at any time.

Sellers are personally entitled to pursue any failed or omitted payment by a buyer. We are happy to assist sellers if this arises.


In the event that any of the provisions of this agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this agreement.

Resolving disputes

Any dispute arising from this agreement shall be resolved through mediation. If the dispute cannot be resolved through mediation, then the dispute will be resolved through binding arbitration conducted by an expert arbitrator from the American Arbitration Association (AAA) or as agreed upon by the parties.

We encourage buyers and sellers to try and settle conflicts amongst themselves. If for any reason this fails, please feel free to contact us on the email provided on our website. We shall act as an independent party and resolve the matter amicably using our best judgement and discretion. Both buyer and seller agree that any such decision shall be final and bind both buyer and seller accordingly.

Law and Jurisdiction

These Terms and Conditions and the relationship between you and localoi shall be governed by and construed in accordance with the laws of Washington D.C, United States of America and you agree to submit to the exclusive jurisdiction of the state of Washington D.C.

Entire agreement

These Terms, the Privacy Policy, and any other agreement contained on our Site or agreed by the parties constitute the entire agreement between you and localoi.

How to contact us

If you have any questions about out company’s Terms and Conditions, or you would like to exercise one of your data protections rights, please do not hesitate to contact us on our contact details provided on our website.